IMPLEMENTATION:
A service meeting should be held to go over company expectations and implementation methods. Service requirements and scheduling conflicts 
should be identified during this meeting. Daily reports and Quality assurance expectations should also be identified at this meeting. As the snow removal services need to happen quickly, there should also be a quick approval process identified and put in place, so time is not wasted waiting to approve or deny a service for any on call sites.
A schedule to store managers should also be developed and should include customer and employee parking areas as well as any scheduled delivery dates. A snow emergency plan should be posted in the manager’s office and the break room, with the phone number of the service provider in case of a weather emergency or slip and fall.
For a proper implementation and a successful RFP to take place, site plans must be accurate. This provides an environment that will breed project success. This helps to minimize the project impact and maximize the brands goals and objectives.
A successful best-in class project will consist of the following components.
- Detailed RFP.
- Properly vetted and awarded partner vendor
- Proper project planning and scheduling
- Proper field management
- Weather monitoring
- Adapting to scheduling changes due to weather constraints.
- Project communication
- Proper project close outs and finalization.
Daily service updates are important to a large snow removal production. The more engagement in the daily progress of the project, the more successful the project will be. Open communication allows you to report on exactly where the status of the project is and where it is going. As they say: “knowledge is power.”
Understanding the time table and scope of work set out before your partner vendor is a key to the success. Working together with open lines of communication and strategy will produce greater results than you could ever expect. Appointing key points of contact will prove invaluable and will be a blueprint for the success of the project.